What Makes Us Different
Family-owned independent pet shop
As a local family-owned independent pet shop we are always here to offer you impartial advice on the vast range of pet products available. Our main priority is ensuring you receive the best advice possible and the products most suited to your needs. Because we're a family-run business with 3 generations working here,we can offer consistency of service - you see the same familiar faces every time you pop into the shop. Over the years, we have become good friends with so many of our customers and their pets and look forward to catching up every time they're in-store.
Supporting the 'little guys'
We know what it's like to be a small player in a market place containing large-scale national and international competition. That is why we try to source as many new products as possible from other independent businesses. From our point of view, the quality of service from these smaller companies is always second-to none. We personally know many of the owners of these companies and/or the designers of the product. This allows us first-hand access to knowledge and information that can help you, our customer, with any issues or queries you may have. For example, Stephen Salter of Salters Pet Food loves hearing from customers and is always happy to speak directly with customers if they have queries about his prodcuts. Symply Pet Foods and Skinners Pet Food are just some of the other independents we work with.
Free Parking and Carry to Car Service
We have a large free customer car park located at the rear of our store. Just follow the signs around to the rear of the shop and you can access the shop directly from the car-park. We are always happy to carry your purchases to your car.
Free Dog Weighing Service
Pet obesity is a growing problem and monitoring your dog's weight on a regular basis is vital. We offer a free in-store dog weighing service for all size dogs.